Shipping policy

Shipping Policy

Order Processing

• All orders are processed within 24 hours after payment is confirmed.
• We process orders 7 days a week, including weekends and public holidays.

Shipping Within the UAE

• We currently deliver only within the United Arab Emirates (UAE).
• Delivery typically takes 24 hours after the order is processed.
• Shipping charges are calculated at checkout.
• Free shipping may be available during special promotions.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS to track your order.

Delivery Delays

While we strive to deliver on time, delays may occur due to weather, public holidays, or courier service issues.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for delays or additional charges resulting from incorrect or incomplete addresses.

Damaged or Lost Packages

If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery so we can assist you.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team.